Privacy Policy

Privacy Policy – MK Safety Solutions Ltd

Introduction
MK Safety Solutions Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, including when you book training courses or contact us.

MK Safety Solutions Ltd is registered with the Information Commissioner’s Office as a data controller.

This policy is written in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

Information We Collect
We may collect and process the following types of personal data:

• Name, address, email address, and telephone number
• Payment and billing information
• Course booking details and attendance records
• Assessment results and certification records
• Identification information where required for certification
• Health or medical information relevant to participation in training
• Any information you provide through contact forms or correspondence

Sensitive Data
Some of the information we collect may be classified as sensitive personal data, including health or medical information. This information is only collected where necessary to ensure your safety and suitability for training. It is handled with additional care and only used for its intended purpose.

How We Use Your Information
We use your personal data to:

• Process and manage course bookings
• Deliver training and assess performance
• Issue certificates and maintain training records
• Ensure the safety and wellbeing of participants
• Communicate with you regarding your booking or enquiries
• Meet legal and regulatory requirements
• Improve our services and training delivery

Legal Basis for Processing
We process your data under the following lawful bases:

• Contractual necessity, to deliver the training you have booked
• Legal obligation, where we are required to retain records
• Legitimate interests, for administration and business operations
• Explicit consent, where sensitive personal data is involved

Sharing Your Information
We may share your data with:

• Awarding organisations for certification purposes
• Third-party service providers who support our business operations
• Regulatory bodies or authorities where required by law

We only share information where necessary and ensure appropriate safeguards are in place.

Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy. Training and certification records may be retained for several years to meet regulatory, insurance, and operational requirements. When data is no longer required, it is securely deleted or anonymised.

Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to data is restricted to those who require it for legitimate business purposes.

Your Rights
Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data where appropriate
• Restrict or object to processing in certain circumstances
• Request transfer of your data

To exercise any of these rights, please contact us directly.

Cookies
Our website may use cookies to improve user experience and monitor website performance. You can manage or disable cookies through your browser settings.

Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact MK Safety Solutions Ltd directly.

You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data has been handled incorrectly.